Shipping Policy

Shipping Policy

ChargeCraft ships watches from Savannah, Georgia. Orders are processed within 1 to 3 business days after payment confirmation. Orders placed after 2:00 PM Eastern Time begin processing on the next business day.

Delivery Times

Standard delivery usually arrives within 3 to 7 business days after dispatch. Delivery estimates do not include weekends, holidays, carrier delays or events outside our control.

Shipping Rates

Shipping is calculated at checkout based on order weight, destination and the service selected. Any available free-shipping threshold is shown at checkout before payment.

Tracking

When your order ships, we send a dispatch email with tracking details. Carrier tracking can take 24 to 48 hours to update after the label is created.

Address Changes

Contact [email protected] as soon as possible if an address needs correction. Once an order has been handed to the carrier, changes may no longer be possible.

Delayed or Missing Orders

If tracking has not updated for more than two business days, or your order has not arrived within the estimated window, email [email protected] with your order number and we will investigate with the carrier.